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Grand 
Property type: Hotel
Location: 5/7 Slawkowska street, the Old Town
Price: from EUR 108 per person in a double room
Grand on CracowOnline.com
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 Description:
The Grand hotel exists from the second half of the XIX century. It was established in the monumental Palace of Czartoryski Princess. The Palace' suites and stylish equipped rooms can be found here. The hotel is a mix of the unique atmosphere and the flash of monumental interiors with stylish and exclusive furniture. Individual, unique, stylish equipped rooms and palace suites with t he individual design of bathrooms, full telephone set, internet access, satellite TV and air-conditioning add even more luxury to each room. Corridors with the monumental stained glass windows welcome at the hotel. Rooms:
The Grand Hotel has 64 comfortable rooms: 10 singles, 43 doubles, and 9 luxurious palatial suites. Each room has its own bathroom and is equipped with a satellite TV, radio, telephone, free internet access and mini-bar. The hotel has a separate area for non-smokers. Price-list:
Single room – 760 PLN (approx. 170 EUR, 227 USD, 154 GBP)
Double room – 860 PLN (approx. 192 EUR, 257 USD, 174 GBP)
Extra bed - EUR 60
Suite junior - EUR 240
Suite standard - EUR 290
Suite executive - EUR 390
Suite palace - EUR 1050
All prices for room inclusive breakfast and VAT.
1 EUR/PLN: 4.4711
1 USD/PLN: 3.3429
1 GBP/PLN: 4.9285 Additional information:
We are able to accommodate up to 400 people in eight conference rooms during organization of conferences, meetings, presentations, ceremonial dinners and parties.
Technical facilities of conference rooms:
 Standard equipment
Notepads for every participant
office set (scissors, ball pens for the projector, clips, etc.)
Extra facilities :
Presentation set: table boards, screens, projectors, multimedia projectors, traces projector, TV set and VCR, laser indicator, cameras, CD player
Office set: computer set, printers, fax
Translation system
Loudspeaker system
We can order extra facilities on the clients request. We ensure technical support during conferences. Local attractions:
In the very heart of the Cracow 's Old Town , next to the Main Square. |
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YOUR REVIEWS (1):
Avg. Satisfaction Index:  | |
| 2005-05-06 | Mike Ashton (Cumbria, UK) | Ocena: | A lesson in how not to treat guests.....
As a special treat, I booked five nights at the 'five star' Grand Hotel, confirmed through Central Reservations.
On arrival we were checked in, and after swiping the credit card and receiving my room card we were informed that we could only stay four nights. They said that they had never confirmed five nights with CR. But, they also said, not to worry, there may well be a cancellation and if not, we could stay next door at the Hotel Saski at the same price.
This was not what we wanted to hear, but mistakes happen, and at the worst, we only had to move next door.
Every day of our stay we asked for an update on our situation. Every day we were told the same. Don't worry, We haven't had a cancellation yet, but we will let you know.
On the fourth morning, we still hadn't been told anything. So - bearing in mind we didn't know whether we were still staying or not, we asked for confirmation only to be told that there were no cancellations, there was no room at the hotel next door and we would have to be out by 12.00 noon. No attempt whatsoever had been made to resolve the situation.
Unsurprisingly, we were completely and utterly astonished and asked to see the Manager. At first we were told that he was in a meeting then after further demands, we were told he was not available that day at all, and that there was no-one in charge who we could see.
To cut a long and depressing story short reception grudgingly reserved us a room at the Novotel Krakow Centrum, which of course we had to pay for. On the final full day of our holiday this appeared to be the only choice yet to pay for a hotel we didn't want to stay in, in a location that we didn't want to be in.
On a more positive note, the hotel is in a great but noisy location, even if there was no bar, or cafe (closed for refurb when we were there).
Oh, and watch out for the mini-bar prices.
If you want friendly, helpful staff try the Novotel. The position is not as good and the place not as luxurious, but at least you know where you stand. |
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